Introduction

Discoverable Ltd ("we", "us", or "our") operates the website https://www.discoverable.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

Data Controller

The data controller responsible for your personal data is:

Discoverable Ltd

Unit 5, Hembrow, Evegate Business Park, Smeeth, TN5 6SX

Email: data@discoverable.co.uk

What Data We Collect

We may collect the following types of personal data:

  • Account Data — name, email address, and other information you provide when creating an account or contacting us.
  • Analytics Data — information about how you use our website, including pages viewed, time on site, and session data.
  • Marketing Data — information about your interactions with our advertisements and marketing communications, including ad clicks and conversions.
  • Form Submissions — any information you provide through forms on our website, such as contact forms, surveys, or enquiries.
  • Device & Browser Information — IP address, browser type, operating system, device type, screen resolution, and referring URLs.

How We Use Your Data

We use the personal data we collect for the following purposes and legal bases:

  • Performance of a contract — to provide you with the services you have requested, manage your account, and process transactions.
  • Legitimate interests — to improve our website, analyse usage patterns, ensure security, and communicate with you about our services.
  • Consent — where you have given us explicit consent, we may use your data for marketing communications and non-essential cookies. You may withdraw consent at any time.
  • Legal obligation — to comply with applicable laws, regulations, and legal processes.

Cookies

Our website uses cookies and similar tracking technologies. We use a Consent Management Platform (Consentr) to manage your cookie preferences. You can change your preferences at any time via the cookie settings on our website.

We use the following categories of cookies:

  • Essential Cookies — required for the website to function correctly. These cannot be disabled and do not require consent.
  • Analytics Cookies — help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Marketing Cookies — used to track visitors across websites to display relevant and engaging advertisements.
  • Functional Cookies — enable enhanced functionality and personalisation, such as remembering your preferences.

Third-Party Services

We use the following third-party services that may collect or receive your personal data:

  • Google Analytics — Web analytics service that tracks and reports website traffic, page views, and user behaviour.
  • Google Ads — Advertising platform that may receive conversion and remarketing data to measure ad performance.
  • Meta Pixel — Tracking pixel from Meta (Facebook/Instagram) used for ad targeting, conversion tracking, and audience building.
  • HubSpot — CRM and marketing automation platform that tracks website interactions and stores contact information.

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically for a period of 24 months from your last interaction with us, unless a longer retention period is required by law.

When your data is no longer needed, we will securely delete or anonymise it.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

  • Right of Access — you can request a copy of the personal data we hold about you.
  • Right to Rectification — you can ask us to correct inaccurate or incomplete data.
  • Right to Erasure — you can request that we delete your personal data in certain circumstances.
  • Right to Restrict Processing — you can ask us to limit how we use your data.
  • Right to Data Portability — you can request your data in a structured, machine-readable format.
  • Right to Object — you can object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent — where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at data@discoverable.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

Our Data Protection Officer can be reached at: data@discoverable.co.uk

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: data@discoverable.co.uk

Address: Unit 5, Hembrow, Evegate Business Park, Smeeth, TN5 6SX

Last Updated

This Privacy Policy was last updated on 5 April 2026.